JUSTIN DOSIO

Technical Operations & Implementation Leader who inherits environments without a playbook and builds one — designing API-driven automation, fixing integrations, and cutting manual work across fintech and SaaS platforms. Serves as SME for ACH, wire transfers, virtual accounts, and ledger reconciliation, translating complex financial system requirements into production-ready implementations. Builds beyond the spec — including a self-service onboarding portal with real-time address verification — to close gaps native platforms leave open. Moves fast, documents what he builds, and delivers results that hold up: reduced support volume, top-tier CSAT, and measurable operational savings.